What Shield handles / 03
Transport and disposition support
A unit is still your asset while it is on somebody's truck.
Moving a recovered vehicle means coordinating more than a pickup. Confirm the destination, release authorization, receiving contact and condition records for the handoff.
Where recovered units go from here.
Auction, dealer and storage destinations each have their own receiving requirements. Confirm those details before the vehicle leaves its current location.
| Destination | Typical file | Details to confirm |
|---|---|---|
| Auction | Lender remarketing the unit | Receiving yard, date, named receiver, condition at delivery |
| Dealer or lender facility | Dealer-floor or captive-finance files | Site, date, named receiver, keys transferred |
| Another storage facility | Files moving out of the service area, or borrower redemption elsewhere | Facility, date, named receiver, property disposition |
Inside the service area
Transport is a coverage question, and the honest answer has an edge to it.
Provide the pickup location, destination and vehicle details when requesting transport. For a move beyond the Bay Area service area, confirm availability, who will perform the move and any required approvals before scheduling it.
- Pickup and destination addresses, with receiving hours
- Vehicle size, condition and equipment requirements
- Authorized receiving contact, keys and release paperwork
Plan the handoff before scheduling the move.
Discuss rates, equipment, insurance requirements and any restrictions on subcontracting with operations.